Privacy Policy

Last updated: November 21, 2025

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for visitors located in the European Economic Area (EEA), the United Kingdom, and Switzerland.

1. Information We Collect

1.1 Personal Data You Provide

We collect personal information that you voluntarily submit through forms on our website, including:

  • Name

  • Email address

  • Phone number

  • Organization name

  • Any additional details you provide in contact forms or inquiries

1.2 Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies and similar tracking technologies

This information helps us improve our website and ensure security.

2. How We Use Your Personal Data

We use your information for the following purposes:

  • To respond to inquiries and communicate with you

  • To provide services you request

  • To manage subscriptions or contact forms

  • To improve website performance and user experience

  • To send updates or marketing communications (only with your consent)

  • To analyze website usage and prevent fraudulent activity

3. Legal Bases for Processing (GDPR)

For individuals in the EEA/UK, we process your data only when we have a lawful basis:

  • Consent — when you voluntarily submit information or opt in to communications

  • Contract — when processing is necessary to fulfill your request or agreement

  • Legitimate Interest — to improve website functionality and ensure security

  • Legal Obligation — when required by applicable laws

You may withdraw your consent at any time.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze site traffic

  • Provide a smoother user experience

You can control cookies through your browser settings.

If you are in the EEA/UK, you will be shown a cookie consent banner allowing you to accept or decline non-essential cookies.

5. How We Share Your Information

We do not sell or rent your personal data.

We may share your data only with:

  • Service providers who help us operate our website (e.g., analytics, hosting)

  • Email or communication service providers

  • Legal authorities, if required by law

All third-party providers must follow GDPR and process data only on our instructions.

6. International Transfers

If you are located in the EEA/UK, your data may be transferred to the United States, where our business and service providers operate.

We rely on lawful transfer mechanisms such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions, where applicable

  • Additional security measures

7. Data Retention

We retain your personal data only as long as necessary for:

  • Providing the services you requested

  • Fulfilling legal obligations

  • Resolving disputes

  • Enforcing agreements

Marketing-related data is retained until you unsubscribe or request deletion.

8. Your GDPR Rights

If you are in the EEA/UK, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Delete your data (“Right to be forgotten”)

  • Restrict how we process your data

  • Object to processing based on legitimate interests

  • Withdraw consent at any time

  • Request a copy of your data (data portability)

  • Lodge a complaint with your local data protection authority

To exercise your rights, contact us using the details below.

9. Data Security

We use administrative, technical, and physical safeguards to protect your personal information.
However, no method of online transmission is completely secure.

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.

11. Changes to This Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this policy or wish to exercise your privacy rights, contact us at:

Email: support@nebulaacademy.com
Address: 300 GREAT OAKS BLVD, SUITE 300, ALBANY, NY 12203
Website: nebulaacademy.com